Blackpokies Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and Blackpokies Casino in relation to your use of the website, mobile services, account functions and any related gaming services made available through the site. The terms apply whether you access the site from a computer, mobile phone, tablet or another permitted device. Additional rules may apply to specific games, payment methods, competitions, promotions or other services. Those rules will form part of these terms when they are displayed or referred to on the relevant page.

You should read these terms, the privacy information, responsible gambling information and any product-specific rules before using the site. If you do not agree with any part of the terms, you must not register, deposit funds, place a wager or otherwise use the services. Continuing to use the site after an update has been published may be treated as acceptance of the revised terms.

You are responsible for checking that online gambling is permitted in your location. Laws can differ between Australian states and territories and may also apply differently to visitors, residents and people accessing services from overseas. Blackpokies Casino does not invite you to use a service where doing so would breach an applicable law. You must stop using the site if access or participation is not lawful for you.

• You must be at least 18 years old, or meet any higher minimum age required by the law that applies to you.
• You must provide information that is accurate, current and complete when registering or using the site.
• You must use the site only for lawful purposes and in accordance with these terms.
• You must not permit another person to use your account or use another person’s account.
• You must follow all instructions, notices and game rules displayed on the site.

We may refuse, restrict or suspend access where we reasonably consider it necessary to comply with legal obligations, protect the site, investigate unusual activity, manage risk or enforce these terms. Where appropriate and legally permitted, we may ask you to provide further information before access, deposits, withdrawals or account functions can continue.

2. Registration, account security and verification

Creating and maintaining an account

Some services may require you to create a personal account. You may have only one account unless we expressly approve otherwise. An account must be registered in your own name and may not be created on behalf of another person, for a business, or for the purpose of concealing the identity of the person using it. You must tell us if information connected with your account changes so that the records remain accurate.

You are responsible for keeping your login details confidential and for taking reasonable steps to prevent unauthorised access. Do not share your password, one-time security code or other account credentials. You should notify us through the available support or account channels if you believe that your account has been accessed without permission. You remain responsible for activity carried out through your account unless applicable law provides otherwise.

Identity and eligibility checks

We may carry out age, identity, location, payment, fraud, financial crime and responsible gambling checks. These checks may be completed when you register, before certain transactions, during account use or when information needs to be reviewed. You agree to provide documents or information that are reasonably requested for these purposes. Any documents should be genuine, current and unaltered.

If information cannot be verified, appears inconsistent, or raises a legal, security or responsible gambling concern, we may delay or decline a transaction, restrict an account or take other action allowed by law. We may retain relevant records for the period required by applicable legal, regulatory, security or operational requirements.

Prohibited conduct

• Using false, misleading, stolen or unauthorised identity or payment information.
• Attempting to bypass account, location, age, security or responsible gambling controls.
• Using software, scripts, bots, devices or methods designed to interfere with the site or gain an unfair advantage.
• Introducing malware, harmful code or material that could damage or disrupt the site.
• Colluding with another person, manipulating a game or exploiting an error.
• Using the site to facilitate fraud, money laundering, unlawful activity or activity that harms another person.

3. Games, deposits, withdrawals and promotions

Games and other services are provided subject to the rules shown on the relevant page. You should check the available information before participating, including the way a game operates, the value of any wager, the outcome process and any applicable restrictions. A wager or other transaction may be treated as accepted only when it has been recorded by the site. If there is a technical, display or processing error, we may correct the error and take any action permitted by law.

You must only deposit funds using a payment method that you are authorised to use. Payment details must belong to you unless an alternative arrangement has been expressly approved. We may refuse payment methods, require additional verification or apply transaction controls where necessary. Your bank, card issuer or payment provider may apply its own fees, limits, exchange rates or terms, and you are responsible for understanding those conditions.

Account funds should be used only for permitted gaming or other services made available through the site. You must not use the account as a bank account, payment forwarding service or way to transfer funds to another person. We may review the source and purpose of funds and may delay or restrict transactions while a review is completed.

Withdrawal requests may be subject to account verification, payment checks, game rules, lawful requirements and any conditions shown when the request is made. We may return funds to an eligible payment method or use another method that is reasonably appropriate. We do not guarantee a particular processing period unless one is expressly stated in the applicable information. You are responsible for checking that your nominated payment details are correct.

Promotions and promotional credits

Promotions, bonuses, free plays and promotional credits are available only where separately advertised. Each offer may have its own eligibility criteria, expiry period, wagering requirements, game restrictions, deposit conditions, withdrawal rules or other terms. You must read the specific offer terms before accepting or using it. If an offer term conflicts with these general terms, the offer term will apply only to the extent of that conflict.

We may withdraw, amend or cancel a promotion where permitted, including where an offer has been published in error, is misused, becomes unavailable or cannot reasonably continue. We may remove promotional benefits or restrict participation where there is evidence of abuse, multiple accounts, collusion, unlawful conduct or a breach of the applicable offer terms. Promotional benefits must not be treated as guaranteed cash until all relevant conditions have been satisfied.

4. Responsible use, privacy and legal matters

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only gamble with money you can afford to lose. Set a budget before you begin, keep track of your time and spending, and do not gamble when you are distressed, tired, intoxicated or under pressure. Never chase losses or borrow money to gamble.

Account tools or support options may be available to help you manage play. These can include deposit controls, activity information, breaks, self-exclusion or other restrictions, depending on the service and applicable requirements. You should use the available responsible gambling information if you are concerned about your gambling. If gambling is affecting your finances, relationships, work or wellbeing, consider seeking independent professional support.

Privacy and communications

Personal information is handled in accordance with the applicable privacy information for Blackpokies Casino. This may include information used to create and maintain your account, process transactions, verify eligibility, provide support, improve services, prevent fraud and meet legal obligations. You should review the privacy information to understand how information may be collected, used, stored and disclosed.

By using the site, you agree that we may send service-related communications where reasonably necessary, including account notices, security messages, transaction updates and changes to these terms. Marketing communications, where used, may be managed through the available preferences or unsubscribe options, subject to messages that are necessary for operating or protecting your account.

Suspension, closure and liability

You may stop using the site at any time and may request account closure through the available account or support process. We may suspend or close an account where required by law, where verification cannot be completed, where there is suspected misuse or where these terms have been breached. Closure does not remove obligations that arose before closure, including obligations relating to lawful transactions, outstanding disputes, privacy or record keeping.

To the extent permitted by law, the site and its content are provided on an available basis and may occasionally be unavailable because of maintenance, technical faults, communications issues, third-party services or events outside reasonable control. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to those rights, you use the site at your own risk and are responsible for ensuring that your device, connection and account details are suitable and secure.

Changes and interpretation

We may update these terms to reflect changes to the site, services, law, security requirements or operational practices. The current version will be made available on the site, together with the date or other indication of the update where appropriate. If you continue to use the site after the updated terms take effect, you accept the changes. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.

If you have a question, complaint or concern about these terms or your account, please use the support or contact options made available on the site. These terms should be read together with any applicable game rules, promotion terms, privacy information and responsible gambling information. Where there is an inconsistency, the requirement that is legally applicable will prevail.