Cookies Policy

About this Cookies Policy

This Cookies Policy applies to the Blackpokies Casino website, related pages and any online services that link to this policy. It should be read together with our Privacy Policy and any other terms that apply to your use of the website. The Privacy Policy provides further information about how personal information may be collected, used, stored and disclosed.

A cookie is a small text file placed on your computer, mobile phone, tablet or other device when you visit a website. Cookies allow a website to recognise a device and remember certain information about a visit. Some cookies are placed by us, while others may be placed by service providers who support website functions, measurement, security or communications.

Cookies do not normally contain information such as your full name or payment details in plain text. However, information linked to a cookie may sometimes be associated with other information about your visit or account. We treat information collected through cookies in accordance with applicable privacy requirements and the terms of our Privacy Policy.

By continuing to use the website after seeing a cookie notice, you may be agreeing to the use of non-essential cookies where consent is required. You can change your preferences at any time using the available cookie controls, or by adjusting the settings on your browser or device.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and accessibility of the website. They may help with functions such as moving between pages, keeping a session active, protecting forms, identifying unusual activity and remembering security-related choices. These cookies are generally needed for the website to operate and may not be available for opt-out through our cookie banner.

Preference and functionality cookies

Preference cookies help remember choices you make while using the website. They may support settings such as language, region, display preferences, cookie choices or other options that make the website more convenient to use. If these cookies are disabled, some preferences may need to be selected again during later visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website, including which pages are viewed, how visitors move through the site and whether pages or features are working as expected. The information may be used in an aggregated or statistical form to improve website performance, content, navigation and usability. Analytics information is not intended to determine the outcome of any game or influence a player’s chance of winning.

Advertising and similar technologies

Where used, advertising or similar technologies may help measure communications, understand engagement or present information that is more relevant to a visitor. These technologies may be operated by us or by third-party service providers. They may involve information about a browser, device, website activity or interaction with a communication. Any use of non-essential advertising technologies will be managed in accordance with applicable requirements and the choices made through available controls.

Session and persistent cookies

Session cookies are generally deleted when you close your browser. Persistent cookies remain on a device for a period of time or until they are deleted. The period for which a cookie remains may depend on its purpose, the settings of the relevant service and the choices available through your browser or cookie management tool.

Why cookies are used

Cookies and similar technologies may be used for several legitimate website purposes. The particular cookies used at any time may change as the website, services and supporting technologies develop. Depending on the circumstances, we may use them to:

• Enable core website functions and support secure navigation.
• Remember information or preferences that you have selected.
• Help maintain the continuity of a logged-in session where applicable.
• Support identity, account and security checks performed through the website.
• Detect, prevent and investigate suspected fraud, misuse, attacks or other unauthorised activity.
• Understand website traffic, technical performance and visitor behaviour in an aggregated or statistical way.
• Test improvements to pages, features, content and website design.
• Measure the performance of communications and online campaigns where permitted.
• Support customer service, technical assistance and the resolution of website issues.
• Apply cookie and privacy choices so that preferences are respected where technically possible.

Cookies may also help us identify whether a device has previously visited the website, but they are not used to guarantee access to any particular service, promotion or gaming result. The use of cookies does not change the outcome of games, determine a player’s eligibility to win or provide a guarantee about account activity.

If you access the website from more than one browser or device, cookie choices may need to be made separately on each browser or device. Deleting cookies may also remove the record of a previous preference, which means that a cookie notice or preference request may appear again.

Third-party services and information sharing

Some website features may be supported by third-party providers. These providers may use cookies, pixels, software development kits, tags or similar technologies on our behalf or in connection with their own services. Examples may include providers that assist with website hosting, security, analytics, communications, customer support, fraud prevention or technical performance.

A third-party provider may collect information about a browser or device, such as an online identifier, approximate location based on technical information, pages visited, interactions, error information or time and date details. The provider may process this information under its own privacy policy and contractual arrangements. Third parties may also be located outside Australia, depending on the service used.

We take reasonable steps to select and manage service providers appropriately, but we do not control every technology operated by a third party. If you follow a link to an external website, that website may use cookies under its own policy. You should review the relevant third party’s privacy and cookie information before using an external service or providing information.

Information collected through cookies may be combined with other information where this is reasonably necessary for website operation, security, account administration, service improvement, legal obligations or other purposes described in our Privacy Policy. We do not use cookies to ask for or reveal your account password or payment information through an unsecured process.

Managing cookies and your choices

You can manage non-essential cookies through the cookie preference tool made available on the website, where applicable. You may be able to accept all cookies, reject optional cookies or select particular categories. Your choices may not affect cookies that are required for security or essential website functions.

Most modern browsers also allow you to review, block, delete or restrict cookies through their privacy or settings menus. You can usually find information about these controls in the browser’s help section. Device settings may provide additional controls for advertising identifiers, tracking technologies and similar tools.

• Blocking all cookies may prevent some pages, forms or account functions from working correctly.
• Deleting cookies may sign you out of services and remove saved preferences.
• Cookie controls may be browser-specific, so a choice made on one device may not apply to another.
• Some third-party technologies may require separate opt-out settings provided by the relevant third party.
• A browser setting that sends a privacy preference signal may not be recognised by every website or service.
• Turning off analytics cookies does not stop all data collection, including information needed for security or essential operation.

Where the website provides a preference centre, you can revisit it to update your choices. We may retain a record of your cookie consent or refusal so that we can respect your selection and avoid repeatedly asking for the same choice. The time for which that record is kept may vary according to technical and legal requirements.

Cookie preferences are separate from responsible gambling choices. Changing cookie settings does not change account limits, self-exclusion arrangements, account status or any other player protection setting. If you need assistance with responsible gambling tools, use the relevant information and support options provided on the website.

Changes and questions

We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be published on this page with a revised effective date where appropriate. You should check this page from time to time so that you understand how cookies and similar technologies are being used.

If you have a question about this Cookies Policy, your cookie choices or the way information is handled, please use the customer support or privacy contact options made available through the Blackpokies Casino website. Do not send passwords, full payment details or other sensitive information through an unsecured message.

This policy is intended to provide clear general information about cookies and is not a promise that every cookie category or technology will be used at all times. The cookies active on a particular visit may depend on the pages accessed, the device and browser used, your preferences, and the services available at that time.